Question 1

ARE TOURS REALLY ONLY $10?

Accepted Answer

YES. SINCE 2012, WE'VE BEEN OFFERING $10 TOURS OF CITIES LIKE WASHINGTON, D.C, BOSTON, NEW YORK, AND NOW NASHVILLE. EACH BOOKING MAY CARRY A SMALL FEE OR LOCAL TAX, BUT OTHERWISE- EVERY TOUR, EVERY DAY, IS ONLY $10.

Question 2

ARE ADVANCED BOOKINGS REQUIRED?

Accepted Answer

ADVANCED BOOKINGS ARE HIGHLY RECOMMENDED. 
TOURS CAN (AND DO) FREQUENTLY SELL OUT. PURCHASING YOUR TOUR TICKETS IN ADVANCE GUARUNTEES THAT YOU'LL HAVE A SPOT WHEN YOU ARRIVE. WALK-UP GUESTS ARE WELCOME ON A FIRST COME, FIRST SERVE BASIS.

Question 3

WHERE DO TOURS START?

Accepted Answer

Our Wander Nashville historic walking tour begins at 138 2nd Avenue North, Nashville, TN. For Google Maps, please click here.(https://maps.app.goo.gl/xQRVkj2xuBvtcygy8)

Our Wander Nashville historic e-bike tour begins at 144 5th Avenue North, Nashville, TN. For Google Maps, please click here.(https://maps.app.goo.gl/jTfKv33stdjXpsVw5)

Question 4

WHAT IS YOUR RAIN POLICY?

Accepted Answer

ALL OF OUR TOURS DEPART RAIN OR SHINE.

WE ENCOURAGE GUESTS TO TAKE THE SEASON WEATHER AND LOCAL FORECAST INTO CONSIDERATION WHEN BOOKING YOUR TOUR AND TIME. WE ALSO RECOMMEND THAT GUESTS DRESS FOR THE WEATHER. UMBRELLAS MAY BE AVAILABLE FOR WALKING TOUR GUESTS UPON REQUEST, BUT ARE NOT GUARANTEED.

TOURS CANCELLED DUE TO INCLEMENT WEATHER ARE SUBJECT TO OUR TOUR CANCELLATION POLICY FOUND HERE. (https://www.wandernashville.com/terms)

Question 5

WHEN SHOULD I ARRIVE FOR MY TOUR?

Accepted Answer

WE RECOMMEND GUESTS ARRIVE ABOUT 15 MINUTES PRIOR TO THE PUBLISHED TOUR START TIME. IF YOU ARRIVE EARLY AND DO NOT SEE A GUIDE OR REPRESENTATIVE, DO NOT WORRY. OUR GUIDES GO FROM ONE TOUR TO ANOTHER AND WILL ARRIVE WITH ENOUGH TIME TO GET YOU SIGNED IN, SET UP, AND READY TO GO. ALL GUESTS MUST BE PRESENT AT LEAST 5 MINUTES PRIOR TO THE START OF THE TOUR OR THEIR SPOTS MAY BE FORFEITED, WIHTOUT REFUND, TO WALK UP GUESTS.

Question 6

WHAT SITES DO WE SEE ON THE TOUR?

Accepted Answer

OUR COVER WILL COVER A LOT OF GROUND IN DOWNTOWN NASHVILLE. 
FAMOUS SITES INCLUDE: THE CUMBERLAND RIVER, NISSAN STADIUM, FORT NASHBOROUGH, LOWER BROADWAY, THE RYMAN AUDITORIUM, BRIDGESTONE ARENA, PRINTERS' ALLEY, THE TENNESSEE PERFORMING ARTS CENTER, THE CAPITOL, THE COUNTRY MUSIC HALL OF FAME, AND MUSIC CITY WALK OF FAME PARK. 
 
TOURS AND LOCATIONS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT NOTICE.

Question 7

IS YOUR TOUR ACCESSIBLE?

Accepted Answer

Yes. While minor changes in our tour may affect the overall ease of accessibility, we do everything we can to ensure that every guest who wants to particpate in our tours can. To learn more about our accessibility practices, please visit our accessibility page.

Question 8

WHAT SHOULD I BRING/WEAR ON TOUR?

Accepted Answer

WHATEVER YOU'RE COMFORTABLE IN!
 
WE KNOW THAT OUR GUESTS COME FROM ALL OVER THE WORLD AND THAT OFTEN TIMES ARE PARTAKING IN MULTIPLE ATTRACTIONS AND EVENTS SURROUNDING THEIR TOUR TIMES. WE RECOMMEND THAT YOU DRESS FOR THE WEATHER AND WEAR COMFORTABLE WALKING SHOES. 
 
WE ENCOURAGE GUESTS TO BRING BOTTLED WATER, SUNGLASSES, HATS, AND FANS IF THEY'D LIKE. CAMERAS AND PHONES ARE ALSO A MUST ON THIS SITESEEING TOUR. 
 
WE HIGHLY RECOMMEND THAT YOU LEAVE ANY VALUABLES, SHOPPING BAGS, AND LARGE ITEMS AT HOME.

Question 9

WHAT IS YOUR FIREARM POLICY?

Accepted Answer

ALTHOUGH FIREARMS ARE ALLOWED TO BE CARRIED LEGALLY IN TENNESSEE, WE DO NOT PERMIT GUESTS TO BRING THEM (OR ANY OTHER WEAPONS) ON THE TOUR. OUR TOUR IS FREQUENTLY INVITED INTO CERTAIN ATTRACTIONS, BARS, AND SITES THAT DO NOT ALLOW FIREARMS. 
 
PLEASE NOTE: GUESTS VIOLATING THIS POLICY WILL POLITLEY BE ASKED TO DEPART THE TOUR WITHOUT A REFUND.

Question 10

HOW LONG DOES THE TOUR LAST?

Accepted Answer

OUR TOUR LASTS ROUGHLY 1 HOUR AND 45 MINUTES (WITHOUT ABOUT 15 MINUTES OF PLEASANTRIES, ARRIVAL STUFF AND DEPARTURE STUFF.) 
 
WE ENCOURAGE GUESTS TO ARRIVE EARLY AND PLAN TO BE A FEW MINUTES LATE.

Question 11

WHAT IS YOUR POLICY ON CELL PHONES?

Accepted Answer

CELL PHONES ARE ENCOURAGED ON THE TOUR FOR TAKING PHOTOS, STAYING IN TOUCH, TWEETING, SNAPPING, AND WHATNOT. 
 
HOWEVER, WE REQUIRE GUESTS TO SILENCE THEIR PHONES WHILE ON TOUR AND REFRAIN FROM MAKING CALLS DURING THE EXPERIENCE.

Question 12

ARE THERE RESTROOMS/BREAK STOPS ALONG THE TOUR ROUTE?

Accepted Answer

TO BE FRANK, NO. 
 
WE ENCOURAGE GUESTS (ESPECIALLY LITTLE ONES) TO USE THE FACILITIES PRIOR TO ARRIVING AT THE START OF THE TOUR. OUR GUIDES ARE MORE THAN HAPPY TO POINT YOU TOWARDS THE CLOSEST FACILITY WHILE ON TOUR, HOWEVER WE ARE UNABLE TO STOP OR WAIT FOR GUESTS CHOOSING TO DEPART THE GROUP.

Question 13

HOW DO I GET DISCOUNTED TICKETS TO OTHER ATTRACTIONS?

Accepted Answer

OUR GUESTS CAN PURCHASE DISCOUNTED TICKETS TO OVER 45 ATTRACTIONS IN NASHVILLE, INCLUDING THE HALL OF FAMES, THE RYMAN, AND MUSEUMS, THROUGH THEIR GUIDE AT THE BEGINNING OR ENDING OF THE TOUR. 
 
ATTRACTIONS THAT HAVE DISCOUNTS AVAILABLE WILL BE MENTIONED THROUGHOUT THE TOUR. 
 
THROUGH DISCOUNTS ARE SUBJECT TO CHANGE, WE GENERALLY PROVIDE BETWEEN $6-$15 OFF EACH TICKET.

Question 14

WHAT IS YOUR CANCELLATION/REFUND POLICY?

Accepted Answer

OUR TOURS ARE NON-REFUNDABLE. 
 
WE DO EVERYTHING POSSIBLE TO ENSURE THAT GUESTS WANTING TO TAKE OUR TOUR CAN. PLEASE NOTIFY US IF YOUR PLANS CHANGE OR IF YOU ARE UNABLE TO JOIN THE TOUR. 
 
PLEASE SEE THE CIRCUMSTANCES BELOW FOR MORE INFORMTION:
 
WEATHER: TOURS DEPART RAIN, SNOW, OR SHINE. GUESTS WHO CHOOSE TO NOT PARTICIPATE IN A TOUR THAT IS SCHEDULED TO DEPART DUE TO WEATHER WILL NOT RECEIVE A REFUND. TOUR TIMES AND DATES CAN BE ADJUSTED AT LEAST 12 HOURS PRIOR TO THE START OF THE TOUR. GUESTS WISHING TO RESCHEDULE FOR A FUTURE DATE CAN RECEIVE A BOOKING VOUCHER TO REDEEM AT THE TIME OF THEIR CHOOSING. TOURS CANCELLED BY OUR COMPANY DUE TO EXTREME OR INCLEMENT WEATHER WILL BE OFFER TO MOVE TOUR TIMES AND DATES FIRST AND THEN RECEIVE A FULL REFUND IF NO OTHER OPTION IS AVAILABLE. PLEASE CHECK OUR WEBSITE ON THE DAY OF YOUR TOUR FOR THE MOST UP-TO-DATE INFORMATION. 
 
GUEST DOES NOT SHOW UP/ARRIVES LATE: GUESTS WHO FAIL TO ARRIVE TO THE DESIGNATED TOUR START AT LEAST 5 MINUTES PRIOR TO THE PUBLISHED TOUR START TIME WILL FORFEIT THEIR SPOT ON THE TOUR AND WILL NOT RECEIVE A REFUND. TOURS ARE NOT HELD OR DELAYED DUE TO LATE ARRIVING, CONFIRMED GUESTS. PLEASE LET US KNOW IF YOU ANTICIPATE ARRIVING LATE AND WE CAN DISCUSS ALTERNATIVE OPTIONS. 
 
IF WE CANCEL A TOUR: IN RARE AND EXTREME CIRCUMSTANCES, WE MAY NEED TO CANCEL A TOUR WITH LITTLE OR NO NOTICE. IF THIS OCCURS, GUESTS CONFIRMED ON THAT TOUR WILL RECEIVE A FULL REFUND (MINUS ANY FEES) AND A VOUCHER TO JOIN A FUTURE TOUR. 
 
GUESTS DEPARTING TOURS EARLY/ASKED TO LEAVE: WE ASK THAT GUESTS DO NOT LEAVE THE TOUR GROUP PRIOR TO THE END OF THE TOUR. IF A GUEST CHOOSING TO DEPART THE GROUP FOR ANY REASONS, THEY WILL FORFEIT THEIR TICKET/SPOT AND REFUNDS WILL NOT BE AVAILABLE. IF A GUEST IS ASKED TO LEAVE THE TOUR FOR ANY REASON- REFUNDS WILL NOT BE MADE AVAILABLE.

Question 15

ARE GRATUITIES/TIPS INCLUDED IN THE TICKET PRICE?

Accepted Answer

WHILE GRATUITIES ARE NEVER EXPECT, THEY ARE ALWAYS WELCOME. 
 
WE KEEP OUR TOUR PRICE LOW SO YOU CAN SHOW YOUR APPRECIATION FOR YOUR GUIDE BASED ON THE QUALITY OF THE TOUR YOU EXPERIENCED.

Question 16

WHAT'S INCLUDED IN THE PRICE?

Accepted Answer

TOURS INCLUDE LIVE NARRATION FROM ONE OF OUR AWARD-WINNING GUIDES, A PERSONAL LISTENING DEVICE SO YOU DON'T MISS A MINUTE, AND A BORROWABLE UMBRELLA ON RAINY DAYS. TOURS DO NOT INCLUDE GRATUITIES OR ADDITIONAL ADMISSION OR ENTRANCE INTO AREA ATTRACTIONS, THOUGH DISCOUNTS ARE AVAILABLE THROUGH YOUR GUIDE!

FAQs

WANDER

NASHVILLE